Head of Business Development

• Compilation of quotations, tenders and solutions by the required due dates
• Management of diverse sales, business development and account management team
• Efficient communication to all sales or proposal stakeholders, in particular the customer
• Follow up on back orders and communicate any delays to customers
• Continuous feedback to the customer regarding the progress of the order
• Develop and maintain good customer relationships for the future growth of the company
• Use the various sales tools (CRM, ERP etc)
• Prepare and deliver presentation to new or existing customers
• Assisting the customers with vendor registrations or our credit applications
• Vetting of orders, initiate and follow up on registration of new material codes for ERP
• Liaison with customers with regards to payment terms e.g. COD etc
• Follow up on technical questions from customers and evaluate customer inquiries and technical feasibility of projects
• Interface with the Company's engineering departments regarding customer requirements and specifications
• Support development of sales and marketing material
• Contribute towards sales plan and target setting

• Function related experience: 8 Years' experience with M&D and substation automation
• Project experience: 0.4 years in execution of projects
• Detailed Technical knowledge of the Energy Insight's (and related partners) software and hardware products, solutions and application thereof
• Client relationship management experience: 5 years.
• Continuous training on relevant sales courses and Energy Insight's (and related partners) products or solutions

• Matric

Business Development SAP Customer Relationship Management (CRM) Strategy