Half-day Finance Administration Officer

A reputable insurance company is seeking a detail-oriented and reliable Half-day Finance Administration Officer to support its finance operations on a half-day basis. This role is well suited to a disciplined self-starter who can work independently while maintaining high standards of accuracy, service delivery, and compliance within a regulated environment.

• Manage the finance administration mailbox and respond to queries within agreed service levels
• Issue invoices on a bulk and ad hoc basis
• Send payment receipts to clients and brokers
• Accurately allocate and record payment confirmations

• Respond to payment-related queries and follow up on outstanding items
• Provide payment verification details in line with company procedures
• Issue new and one-off payment links
• Adjust premium frequencies according to approved processes
• Assist with payment mandate setup and troubleshooting

• Send reminders for outstanding premiums in line with policy timelines
• Monitor debtor listings to prevent policy lapses due to non-payment
• Process policy cancellations where required
• Handle reinstatement cases for lapsed policies
• Investigate and resolve failed payments, including Flywire-related matters

This role offers flexibility, stability, and the opportunity to contribute meaningfully within a professional insurance environment.

• Previous experience in finance administration, billing, or debtor management (insurance or financial services)
• High attention to detail and strong organisational skills
• Excellent written communication and professional email etiquette
• Comfortable working independently in a remote or hybrid setup