TRAFFIC
Western Cape
Guest Services & Virtual Assistant - Hospitality
Talent Shore
Job Description
A growing serviced accommodation company in Cape Town is seeking a Customer Service Representative and Virtual Assistant to join their dynamic team. The role involves handling inbound and outbound calls, scheduling tasks, and managing guest feedback, primarily concerning UK clients. Candidates will receive comprehensive training in hospitality systems, making experience in the industry favorable but not essential. This opportunity offers a chance for a long-term and stable career within an expanding business.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.