TRAFFIC
Western Cape
Guest Experience Lead - Front Desk & Service Excellence
Marriott Hotels Resorts
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive, dynamic team culture that values every guest's needs.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Job Overview
Date Posted
19 Feb 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.