Group Representative
Job Description
Full time Kendrick Recruitment South Africa
Posted On 2026/04/22
Job InformationLodge Front of House
DOE
City Bela-Bela
State/Province Limpopo
0406
Job DescriptionGROUP REPRESENTATIVE
Luxury Game Lodge Bela Bela
Kendrick Recruitment is seeking an experienced and highly organised Group Representative for a luxury game lodge based in Bela Bela. This live-in role is ideal for a guest-focused hospitality professional who excels at coordinating seamless, end-to-end guest journeys within a high-end safari environment.
Key Responsibilities- Manage the full guest journey from arrival to departure
- Coordinate all transfers, arrivals, departures and group logistics
- Act as the main on-site contact for all group requirements
- Anticipate guest needs and resolve issues proactively and efficiently
- Ensure a seamless, luxury guest experience throughout the stay
- Liaise with all lodge departments to ensure smooth service delivery
- Oversee daily scheduling, logistics and operational coordination
- Maintain clear and consistent communication across departments
- Ensure all group information is accurate and up to date
- Maintain a professional and engaging guest presence at all times
- Assist with reporting and feedback on guest experiences where required
- Previous experience in luxury hospitality, lodges or guest relations
- Strong background in coordinating guest logistics or group travel
- Experience working with high-end international clientele advantageous
- Understanding of safari or lodge operations beneficial
- Excellent communication and interpersonal skills
- Strong organisational and coordination abilities
- Ability to remain calm and efficient under pressure
- High level of attention to detail and a guest-centric mindset
- Professional, well-presented and confident demeanour
- Ability to work independently in a remote, live-in environment
- Flexible with working hours based on guest movements
- Strong problem-solving ability
- Highly organised with strong planning and coordination skills
- Calm, confident and solutions-driven approach
- Strong interpersonal skills with the ability to engage with diverse guests
- Adaptable and comfortable living and working in a bush environment
- Additional benefits to be discussed during the interview process
Interested candidates are invited to submit their CV to apply for this role.
About This Role
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