TRAFFIC
KwaZulu-Natal
Global Customer Support Agent - US Night Shifts
The Faculty
Job Description
A customer service company based in Umhlanga Ridge, Durban is seeking experienced Customer Service Agents to support an international US customer base. Candidates should have a minimum of 1 year experience in a customer experience role, with strong written communication skills and a neutral accent for professional phone interactions. This role offers stable working hours in a dynamic, supportive team environment with opportunities for professional development.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.