TRAFFIC Western Cape

Global BI & CX Insights Director

Teleperformance

Job Description

Teleperformance is seeking a highly skilled Business Intelligence Director in Cape Town to lead the global MI, Data, and CX Insights function. This role involves defining and implementing strategies for data management and driving analytics maturity. The ideal candidate will have over 10 years of experience in Business Intelligence with strong executive engagement and team leadership skills. Proficiency in tools such as PowerBI and Python is essential, along with a proven track record in building enterprise-level BI capabilities.

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)