TRAFFIC
Western Cape
Global BI & CX Insights Director
Teleperformance
Job Description
Teleperformance is seeking a highly skilled Business Intelligence Director in Cape Town to lead the global MI, Data, and CX Insights function. This role involves defining and implementing strategies for data management and driving analytics maturity. The ideal candidate will have over 10 years of experience in Business Intelligence with strong executive engagement and team leadership skills. Proficiency in tools such as PowerBI and Python is essential, along with a proven track record in building enterprise-level BI capabilities.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.
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