TRAFFIC
KwaZulu-Natal
German-Speaking Inbound Customer Care Associate
Convergys
Job Description
A leading global customer engagement company seeks a German - Speaking Customer Service Associate in Durban. The role involves providing exceptional customer support, primarily through inbound calls related to orders and inquiries. Candidates should be fluent in German and have at least 6 months' experience in an international contact centre. A matric qualification, strong attention to detail, and the ability to work shifts are essential. The position offers a competitive salary and comprehensive benefits including medical aid and a relocation package.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.