German-Speaking Customer Service Advisor

We welcome German-speaking candidates ready to relocate within South Africa.

The company provides:

1x local flight to Durban prior to start date

20 nights of accommodation (covered, company-selected location)

This ensures a smooth and supported transition into your new role.

Join a leading global online retail project and support German-speaking customers with high-quality service and problem resolution.

You will handle inbound customer interactions, provide solutions, and ensure an excellent customer experience in a fast-paced international environment.

Resolve queries efficiently and ensure customer satisfaction

Work within a 24/7 rotational shift structure

Accurately update internal systems and case documentation

Maintain service quality and performance KPIs

German language proficiency (B2-C2, written & spoken)

Good command of English for internal communication

Customer service or call centre experience preferred

Retail experience is a plus

Strong communication and problem-solving skills

Basic computer literacy and system navigation skills

Competitive monthly salary (R20,000 - R25,000)

Benefits package

Relocation support (flight + accommodation)

Stable international project

Career growth within a global organization