TRAFFIC
Western Cape
Call Centre Team Leader: Growth & Customer Experience
Wesbank
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading financial services provider is seeking a Call Centre Team Leader in Cape Town. This role includes leading a team to meet performance targets and ensuring exceptional customer satisfaction through sales and service. The ideal candidate will have a diploma, experience in client services, and strong leadership skills. Join us to innovate and create effective solutions. Applications close March 11, 2026. Competitive benefits included.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
Job Overview
Date Posted
04 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa