General Manager - Operations (Gauteng & Durban)

Red Ember Recruitment (PTY) Ltd Permanent

Durban, South Africa Posted on 20/02/2026

Red Ember Recruitment is seeking a General Manager (Operations) on behalf of our client, based in Gauteng and Durban.

To obtain profit contribution by managing staff, establishing and accomplishing business objectives, and ensuring compliance with SLAs.

• Execute effective planning, delegating, coordinating, staffing, organizing, and decision-making to attain profit targets while ensuring SLA compliance.
• Develop and implement strategic plans through studying technological and financial opportunities, presenting assumptions, and recommending objectives.
• Ensure realization of objectives through establishing plans, budgets, performance measurements, resource allocation, and continuous progress reviews.
• Coordinate procurement, production, field, and technical services policies and practices; align actions with corporate staff.
• Assign accountabilities, monitor performance, appraise job results, promote information sharing, and provide development opportunities.
• Build and uphold company image through collaboration with customers, community organizations, and employees, enforcing ethical business practices.
• Maintain quality service standards through establishing and enforcing organizational policies.
• Stay abreast of industry trends through seminars, workshops, professional publications, benchmarking, and global best practices.
• Enhance staff effectiveness through recruitment, selection, orientation, training, coaching, and communication of company values and objectives.
• Manage staff performance through regular monitoring, coaching, support, and feedback.
• Manage employee relations and workplace conflicts, implementing corrective action aligned with company policies.
• Responsible for capacity building of subordinate managers.

• NQF Level 7: Degree or Advanced Diploma
• Matric (Senior Certificate)

• Valid South African Driver's License

• Minimum 5 Years Relevant Managerial Experience in the Services Industry and Technical/Core Training