TRAFFIC Western Cape

General Manager - Classic Skating St. George

Classic Fun Center

Job Description

General Manager - Classic Skating St. George

Saint George, United States Posted on 12/10/2025

We are looking to grow our team with people who share our vision of making life actually better for our people.

Job Description

Classic Skating St. George is part of the Classic Fun Center family, offering roller skating, arcade, parties, and family fun. We're on a mission to make life better for our people and our guests, and we're looking for a high-caliber General Manager who can set strong standards, elevate the team, and help grow this location into a thriving community hub.

About the Role

This is a hands-on leadership position for someone who can coach a team, run great operations, drive profitability, and create a magnetic guest experience. Our St. George location is growing, and we need a leader who can build structure, raise expectations, and lead with energy and clarity every day.

You'll be responsible for all operating hours, staffing, labor control, guest experience, and sales-building initiatives across the facility.

Key Responsibilities

Guest Experience Leadership

Create a warm, memorable, and people-first environment for guests and staff

Ensure exceptional service across admissions, skate rentals, parties, arcade, and café

Ensure a clean, safe, well-maintained facility at all times

Solve guest concerns with professionalism and care

Team & Culture Management

Recruit, hire, train, and develop a high-performing team

Establish clear standards, coaching, accountability, and consistent follow-through

Mentor team members and prepare high performers for advancement

Model Classic's values of hospitality, optimism, and ownership

Operations & Financial Management

Run smooth daily operations and work floor shifts regularly

Manage labor efficiency, scheduling, and staffing levels

Maintain cost controls (COGS, waste, inventory, and supplies)

Oversee maintenance, inspections, and vendor coordination

Execute grassroots marketing, birthday party growth, group sales initiatives, and community outreach

Drive admissions, events, parties, memberships, and upsells

Create and execute local marketing plans and partnerships

Track and improve KPIs (sales, labor %, guest satisfaction, retention, etc.)

Requirements

1-3+ years of management or leadership experience

1-3+ years of experience in the Restaurant Industry

Strong communication, coaching, and conflict-resolution skills

Ability to motivate and hold a team accountable

Strong operational discipline and attention to detail

Comfortable working weekends, event nights, and a 45-hour workweek

Ability to lead from the front by being energetic, hands-on, and guest-facing

Compensation

$40,000-$60,000 DOE

Quarterly profit-sharing bonuses

  • Free Classic admission for you, immediate family, and friends
  • Fun staff events, parties, and team outings
  • Free food/drinks on shift
  • Opportunities for long-term growth (multi-unit possibilities for top performers)
  • Occasional travel for company events, manager retreats, or tradeshows

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
13 Apr 2026
Location
Western Cape, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

Similar Opportunities

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