Gaming Manager

To support the overall management of the Gaming areas (Tables & Slots) and participate in the development of strategy, operations policies, and procedures.

Relevant diploma or degree will be an advantage.

3 - 5 Years experience in a Managerial capacity in a Gaming environment will be preferred.

• Design, develop and implement strategies for the abovementioned departments and re-evaluate effectiveness of operations strategies, and recommend refinements.
• Ensure the budgeted operational profit margins; in all the Gaming departments are achieved.
• Ensure the highest standards of Customer Service in the departments.
• Ensure the most effective promotion of all aspect of the abovementioned departments in conjunction with Sales and Marketing, which support the resorts goals and objectives.
• Ensure that all supplies are ordered and delivered against clearly defined specifications and according to the company's BEE Procurement Policy.
• Ensure effective training, development and performance management of staff, in all areas in the abovementioned departments.
• Co-ordinate the budgeting process for all areas in the abovementioned departments.
• Ensure that all quality and customer standards are maintained.
• Ensure that a preventative maintenance programme for all equipment is developed and maintained.