TRAFFIC
Western Cape
FTTB Wholesale Service Delivery Lead
Frogfoot Networks
Job Description
A leading telecommunications company is seeking a Service Delivery Coordinator in South Africa, Wes-Kaap, to manage workflow administration and enhance service delivery for FTTB wholesale orders. The position requires coordination with clients and contractors to ensure timely installations and adherence to SLA targets. Candidates should have 2-3 years of experience in service delivery management and proficiency in customer relationship management and data visualization tools. This role offers a hybrid working model, providing flexibility within a dynamic industry.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.