FS Complaints Team Leader FCA-Regulated & Coaching

A leading customer service organization in KwaZulu-Natal is seeking an experienced Team Leader to manage a team of complaint handlers. The role involves overseeing case assessments under the Motor Finance Redress Scheme, ensuring compliance with FCA regulations, and driving team performance. Ideal candidates will have proven experience in regulated environments and strong communication, coaching, and problem-solving skills. Join us in delivering exceptional service and leading our team to success.