Front of House / Administration / PA

Full time Kendrick Recruitment South Africa

Posted On 2026/04/15

Lodge Front of House

R12,000 - R15,000

City Pongola

State/Province Kwazulu-Natal

3160

FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT 5 LUXURY LODGE PONGOLA, KZN

Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.

Location: Pongola, KwaZulu-Natal

• Manage reservations and front office duties
• Operate the NightsBridge booking system
• Handle guest and agency correspondence
• Process invoicing and manage payment controls
• Conduct guest check-in and check-out procedures
• Maintain accurate accounts and financial records
• Coordinate guest activities, excursions, and special requests
• Assist with stock control and stock takes
• Oversee housekeeping and restaurant coordination when required
• Maintain an organised and professional reception area at all times
• Support all-round lodge operations as a flexible team player

• Previous experience in a 4 or 5-star hospitality establishment in a similar role
• Strong administrative and organisational skills
• Experience with NightsBridge or similar reservation systems advantageous
• Ability to manage multiple responsibilities in a lodge environment
• Strong communication and guest service skills
• Team player with a proactive and adaptable attitude
• Live-in position with accommodation, meals, and laundry provided

A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.