Fixed-Term Assistant Store Manager - Starbucks Queenstown

We are looking for an experienced Assistant Store Manager to lead day to day operations, support customer service excellence, and develop team members.

• Forward plan for staffing and scheduling needs, not just building a roster.
• Ensure training is consistently planned, communicated, completed and recorded.
• Coach partners to bring the best out in their development, and occasionally having some difficult conversations.
• Establish and maintain store cleanliness, organisation and stock PAR levels.
• Maintain consistent Starbucks operational standards.
• Plan and prioritise store operations.
• Identify trends and guide activity that improves results in the store.

• Proven experience in hospitality/retail operation management.
• Passion for customer service and creating special customer moments.
• Strong time management and organisational skills.
• Experience coaching and training staff.
• Ability to communicate effectively.
• Ability to drive practices that embody Starbucks Mission and Values.
• A mindset that problems are improvements.

• Team Tahua Family provides access to discounts and growth opportunities across Burger King, Hannahs, and Number One Shoes.
• The opportunity to work for a highly regarded global brand.
• Working for a socially responsible brand and a company that truly values you.
• Full training and career progression.
• A great working environment and culture, growing from our Starbucks NZ values of Trust, Excellence, Authenticity, and Manaakitanga.

We are excited to hear from proven leaders in retail or hospitality environments.