Fitment Centre Operations and Sales Lead

A well-established, reputable fitment centre based in Somerset West has a vacancy for a highly motivated and results driven Fitment Centre Operations and Sales Lead to oversee daily operations while driving sales growth at their fitment centre. A key focus of this role is to proactively acquire new clients, build lasting relationships, and expand their customer base. The ideal candidate will combine operational excellence with strong business development skills to ensure both customer satisfaction and revenue growth.

• Proven experience in sales and business development (preferably in the automotive or fitment industry).
• Strong leadership and operational management skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Ability to work independently and take initiative to drive results.
• Proficient in MS Office.

• Sales and Client Acquisition
  • Identify and pursue new business opportunities to grow the fitment centre's client base (individuals, fleets, dealerships, or corporate clients).
  • Develop and implement effective sales strategies to meet or exceed targets.
  • Build and maintain strong relationships with new and existing clients.
  • Conduct site visits, sales presentations, and client meetings as needed.
  • Maintain a pipeline of leads and provide regular sales reports and forecasts.
• Operations Management
  • Oversee daily operations of the fitment centre, ensuring efficiency, safety, and compliance with company standards.
  • Coordinate fitment schedules, workflow, and resource allocation.
  • Manage inventory levels and liaise with suppliers to ensure timely stock availability.
  • Supervise fitment staff and provide leadership, support, and training to ensure high-quality service delivery.
• Customer Service
  • Ensure a high standard of customer service and address any client issues or complaints promptly and professionally.
  • Monitor customer feedback and continuously seek opportunities to improve the customer experience.
• Reporting and Administration
  • Prepare regular reports on sales performance, operational efficiency, and client acquisition activities.
  • Manage budgets, costs, and resource utilization efficiently.

In return, a competitive salary is on offer.