TRAFFIC Western Cape

First Response Tech Support Intern

Cyberlogic

Job Description

A leading tech company in Cape Town is seeking a First Responder Intern to assist in providing basic technical support and manage service tickets for clients. The ideal candidate should have a Matric certificate and a basic understanding of operating systems like Windows and macOS. No prior experience is necessary, making this an excellent opportunity for growth and skills development in a customer-focused environment. The role involves shadowing experienced technicians and contributing to documentation.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks