TRAFFIC
Western Cape
Fintech Customer Support Specialist - Cross-Border Payments
60 Degrees
South African Rand . ZAR 200,000 - 300,000
Job Description
A high-growth fintech company based in Cape Town seeks a Customer Support Specialist adept at managing customer inquiries and resolving complex issues. This role ensures fast, accurate support for cross-border payments, emphasizing exceptional communication, empathy, and technical proficiency. The ideal candidate will have over 3 years in customer support within a related sector and a strong interest in problem-solving. Competitive compensation is offered, alongside a mission-driven work environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
05 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.