Fintech Customer Support Specialist - Cross-Border Payments

A high-growth fintech company based in Cape Town seeks a Customer Support Specialist adept at managing customer inquiries and resolving complex issues. This role ensures fast, accurate support for cross-border payments, emphasizing exceptional communication, empathy, and technical proficiency. The ideal candidate will have over 3 years in customer support within a related sector and a strong interest in problem-solving. Competitive compensation is offered, alongside a mission-driven work environment.