TRAFFIC
Western Cape
Financial Services Customer Experience Specialist
Teleperformance
Job Description
A leading customer service provider is looking for a candidate to provide exceptional service while handling customer inquiries. The role entails safeguarding and enhancing customer loyalty, responding to queries, and promoting significant products and services. The ideal applicant should have Matric education, along with experience in a similar service-driven environment, and possess excellent communication skills. Compliance with credit and criminal checks is a prerequisite. This position offers a chance to thrive in a fast-paced environment while ensuring customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.