Field Service Technician M/F

Technical & Services - Technical & Services -Parts & Service Assistant

Field Service Technician M/F

Full-time

The purpose of this position is to maintain, service, repair and replace batteries, battery chargers and related equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance areas satisfactorily. This list of key performance areas a summary of critical outcomes and is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

• Maintaining and servicing of batteries, battery chargers and related equipment, systems and products to specified standards and according to set procedures by delivering quality service / maintenance
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintain batteries and chargers and operational data / history by updating and timeously communicating information that must go on record.
• Promote service / maintenance programs.
• Obtain correct battery readings in order to diagnose problems and maintain the life cycle of the batteries.
• Ensure warranty of battery and charger is in line with OEM.
• Perform standby duties and work extended hours when required.
• Communication held to highest standards
• Ensure OHSACT requirements are met in all actions