TRAFFIC Western Cape

Field Service Scheduler: Route Planning & Customer Care

Herotel Telecoms (Pty) Ltd

Job Description

A telecommunications company is seeking a Scheduler to manage client appointments and coordinate Field Service Teams in Vredendal. This role involves ensuring productivity, effective communication, and maintaining client satisfaction. The successful applicant should have 2-3 years' experience in a similar position, be proficient in MS Office, and possess strong planning and time management skills. Preference will be given to previously disadvantaged individuals in line with the company's Employment Equity Plan.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
25 Mar 2026
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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