TRAFFIC
Gauteng
Field Service Engineer: Uptime & Customer Solutions
Caterpillar Financial Services Corporation
South African Rand . ZAR 300,000 - 400,000
Job Description
A global machinery manufacturer in Gauteng is seeking a Service Engineer (Uptime Representative) to enhance customer loyalty and provide technical support. This role involves collaborating with dealers, addressing product complaints, and driving service quality improvements. Candidates should have a Bachelor's in Mechanical Engineering and 4+ years of experience, particularly within emerging markets. The position requires significant travel and a commitment to customer-centric solutions.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Oracle JD Edwards EnterpriseOne
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Job Overview
Date Posted
27 Feb 2026
Salary
South African Rand . ZAR
300,000 - 400,000
Location
Gauteng, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.