TRAFFIC
Gauteng
FAIS Voice Consultant - Customer Service & Compliance
Absa Bank
Job Description
Absa Bank is seeking a Consultant: Voice FAIS in Johannesburg. This role serves as the first contact for customers, efficiently resolving inquiries while adhering to financial regulations. Applicants must possess a Further Education and Training Certificate in Business, Commerce, or Management. Absa values diversity and encourages applications from all backgrounds as they build a representative workforce. The position is full-time, with growth opportunities within the bank.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.