TRAFFIC
Gauteng
Executive: Personalisation and Customer Life Time Value
Absa Bank
South African Rand . ZAR 200,000 - 300,000
Job Description
Operational delivery and service management Process improvement and optimisation Customer experience and service design Performance tracking and reporting Governance and compliance Digital tools and systems Data analysis and insight generation Team leadership and development Advocate for a customer-centric approach, ensuring all marketing initiatives prioritize customer experience and engagement. Utilize customer insights and feedback to enhance personalisation strategies and improve client satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Gauteng, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.