Entertainment Manager

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don't manage managers - we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don't need to or want to wait for approval. We recruit on experience but promote on values - the core of which is rigor, disciplined thought and disciplined action.

The Entertainment Manager will serve as a key point of contact for guests, corporate clients, and VIPs before, during, and after events at the hotel. He/She must be fully conversant with all event facilities, services, and operational capabilities within the hotel, as well as knowledgeable about local suppliers and the surrounding area.

The Entertainment Manager is responsible for coordinating, planning, and executing seamless events, ensuring exceptional service, flawless logistics, and memorable experiences for all clients. This includes managing timelines, budgets, suppliers, décor, catering requirements, and on site coordination.

A successful candidate will be professional, organised, creative, well presented, and able to deliver exceptional personalized service while representing The Capital brand standard at all times.

• Matric
• 2-3 Years Event Planning / Event Coordination experience (hotel experience advantageous)
• Strong understanding of event operations, logistics, and supplier coordination
• Knowledge of décor, catering, and event design principles
• Hands on problem solving approach and ability to remain calm under pressure
• Ability to work independently as well as part of a team
• Honest and trustworthy beyond approach
• Excellent attention to detail
• Presentable, articulate, and confident in client interactions
• Ability to delegate effectively and manage multiple stakeholders
• Good administrative skills with accuracy in paperwork and reporting
• Experience working with event management software or systems (advantageous)
• Fully proficient in English (additional languages beneficial but not mandatory)
• Strong leadership qualities
• Proficient computer skills - emails, Word, Excel, etc.
• Valid driver's license
• Knowledge of basic hotel operations (front office, housekeeping, and F&B) would be advantageous
• Exceptional guest service etiquette and communication skills

Please note: relocation costs will be for your own expense should your application be successful and you reside outside of the city where the hotel is located.