TRAFFIC
KwaZulu-Natal
Energy Customer Care Specialist
CXP are now part of the Huntswood Group
Job Description
A leading customer service provider in South Africa is seeking Customer Service Superstars to join their team and be key players in delivering exceptional service. Candidates should have at least 1 year of experience in a Gas & Electricity campaign and a strong commitment to customer satisfaction. The role includes providing responses to high volumes of calls, chats, and emails while identifying and resolving issues proactively. Enjoy benefits like performance-based incentives and a positive work culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.