TRAFFIC KwaZulu-Natal

End-to-End CX & Logistics Consultant

APM Terminals

Job Description

APM Terminals in Durban is looking for a Customer Experience Consultant. In this role, you will manage the shipping process for small to midsized customers while ensuring excellent customer service and timely issue resolution.

The ideal candidate has over 2 years' experience in customer service within logistics and is proficient in MS Excel. You will work closely with internal teams and customers to foster effective communication and teamwork.

A career with APM Terminals offers opportunities for professional growth in an international organization.

About This Role

Career insights for Cashiers positions

Salary Benchmark
$29,720/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Service Orientation Active Listening Social Perceptiveness Speaking
Common Technologies
Microsoft Excel 365 Oracle Database ReliaSoft SYNTHESIS Platform Mobile Operating Systems (iOS/Android) Windows 11 QuickBooks