TRAFFIC
KwaZulu-Natal
End-to-End CX & Logistics Consultant
APM Terminals
Job Description
APM Terminals in Durban is looking for a Customer Experience Consultant. In this role, you will manage the shipping process for small to midsized customers while ensuring excellent customer service and timely issue resolution.
The ideal candidate has over 2 years' experience in customer service within logistics and is proficient in MS Excel. You will work closely with internal teams and customers to foster effective communication and teamwork.
A career with APM Terminals offers opportunities for professional growth in an international organization.
About This Role
Career insights for Cashiers positions
Salary Benchmark
$29,720/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Service Orientation
Active Listening
Social Perceptiveness
Speaking
Common Technologies
Microsoft Excel 365
Oracle Database
ReliaSoft SYNTHESIS Platform
Mobile Operating Systems (iOS/Android)
Windows 11
QuickBooks
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