Editorial Services and Workflow Manager

Learning changes lives - and we're here to drive that change.

We support people wherever and however they want to learn, so they can achieve their learning goals and uncover new possibilities.

Today, we reach more learners than ever, in more ways than ever.

The focus of the role is to lead the Publishing Services team to deliver print and digital content through workflow management and ongoing process improvement to enable the successful delivery of strategic publishing objectives for Southern Africa. The Editorial Services and Workflow Manager will establish and maintain effective methods for prioritising projects, tracking projects, and evaluating and improving our publishing processes to ensure that that they are operationally effective, including investigating and implementing new technologies. The Editorial Services and Workflow Manager will also be responsible for managing and tracking submission processes within the team and ensuring submissions are delivered on time and to specification.

The Editorial Services and Workflow Manager will be reporting to the Product Director. This post is based in Goodwood, Cape Town.

• Drives innovation and speed to market through project management tools and efficient internal product development processes.
• Leverages, where possible, AI to improve efficiency, productivity and quality.
• Provide high-level project management expertise to all product teams.
• Monitor project delivery and be able to provide accurate and timely reporting on Publishing Services activities, systems, and processes.
• Respond to submission opportunities.

• Collaborate with key internal and external stakeholders to ensure that publishing processes and systems are set up for success.
• Work with the publishing teams, Senior Leadership Team, and key stakeholders to identify and troubleshoot any issues that affect our publishing operations, processes, and systems.
• Ensures contract administration, due diligence and rights management is efficiently managed within defined schedules.

• Forecast annual operational expenses in line with guidelines.
• Manage costs against approved budget.
• Develop and managed cost-control mechanisms.
• Manage and revise rates cards in collaboration with all product teams

• Evaluate structure and resourcing levels and recruit talented employees.
• Identify training needs and implement developing plans.
• Manage performance and employee relations.

• Adhere to OUP ethical policies and codes of conduct.

• Degree level or equivalent professional experience
• 8 years or more relevant working experience
• Can demonstrate a successful track record of complex project management across a range of projects - including print and/or digital projects, systems, and process-related activities
• Has extensive experience of coordinating activities against agreed deliverables - with effective tracking techniques and ability to manage conflicting deadlines and demands on resources and teams
• Extensive experience of project management and team leadership in a publishing/product development context.
• Digital publishing experience advantageous
• Experience working in multiple Southern African markets is advantageous

• Action and delivery oriented
• Strategic thinker
• Shows resilience and commitment
• Deadline-driven
• Highly organised multi-tasker
• Expert project manager
• Conceptual thinker working to a longer term view
• Solid understanding of publishing systems and processes
• Strong communicator with excellent interpersonal and presentation skills
• Demonstrates a spirit of competitiveness
• Supports teamwork and empowers others to achieve their objectives
• Remuneration will be commensurate with experience
• Pension and medical aid benefits
• Statutory leave
• Training opportunities
• Engaging work in a rewarding and ethical environment.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.