TRAFFIC
Gauteng
Dynamics 365 CRM Consultant - Customer Service
Sanlam Limited
Job Description
A leading financial services firm in Johannesburg seeks a D365 Functional Consultant to join their Business Process Management CRM team. This role involves analyzing client processes, designing Dynamics 365 solutions, and participating in project delivery. Candidates must hold a diploma or degree in Information Systems or Computer Science, possess relevant Microsoft certifications, and have 4-6 years of CRM consulting experience. The position emphasizes stakeholder engagement and effective solution implementation.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.