TRAFFIC
KwaZulu-Natal
Durban Customer Care & Claims Consultant
Telesure Investment Holdings (Pty) Ltd.
Job Description
A leading financial service provider in Durban is seeking a Customer Service Consultant to assist in settling claims and providing excellent customer service. The role involves managing customer requests, up-selling products, and updating customer policy information. Candidates should have a Matric qualification and at least 2 years of customer service experience, ideally with call center experience in the financial services sector. Join an organization that values teamwork and collaboration, offering opportunities for personal and professional growth.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.