Donor Recruiter

Job category: Media, Advertising, PR, Publishing and Marketing

Location: Queenstown

Contract: Permanent

Business Unit: PE

Remuneration: R 280,743

EE position: Yes

An opportunity has become available for a Donor Recruiter. The incumbent will be responsible to recruit and educate all donors ensuring targets are met, to maintain a sustainable and safe blood supply.

• 1.1 Participates in donor recruitment pilot studies which may be run at specific blood drives.
• 1.2 Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
• 1.3 Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
• 1.4 Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.

• 2.1. Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
• 2.2. Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
• 2.3. Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter's report form.
• 2.4. Displays advertising material and directional arrows to enhance visibility of the blood drive
• 2.5. Recruits and educates blood donors to ensure collection targets are met.
• 2.6. Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
• 2.7. Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
• 2.8. Puts donors at ease to ensure they have a good donation experience.
• 2.9. Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
• 2.10. Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
• 2.11. Offers refreshments to donors as required and deals with customer service questions.
• 2.12. Refers all medical questions to the Clinic Supervisor.
• 2.13. Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
• 2.14. Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
• 2.15. Assists in arranging branch promotions, shows and exhibitions.

• 3.1 Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
• 3.2 Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
• 3.3 Attends required meetings and appropriate training sessions to remain informed of current fieldrelated developments and promote knowledge sharing.

• Grade 12
• Marketing/Public Relations Certificate (Minimum 6 months).
• Driving Licence - Code B Manual.

N/A

• Computer literacy: MS Office