TRAFFIC Gauteng

Deputy Store Manager- Thornhill

Ultimate.ai
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Job Description

Purpose & Overall Relevance for the Organization
  • Ensures that overall sales and profitability goals for the store are met
  • Providing training to all associates
  • Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and supporting the store's succession plan
  • Overseeing the daily operation of the store and ensuring compliance with adidas retail policy and procedure.
Key Responsibilities
  • Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, using monthly planner and sales ratio performance balance.
  • Assists the store manager by evaluating employees' performance on a day to day basis
  • Assists the store manager in spotting talents, potentials and training needs
  • Manages IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies
  • Performs or assists in the completion of all documentation associated with applicants, new hires, and payroll
  • Effectively utilizes customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals
  • Maintains personnel files to company standards
  • Assures adherence to all company systems and procedures
  • Maintains confidentiality of adidas retail operating information
  • Assures compliance with legal statutes and safety guidelines in overall management of store and associates
  • Obtains necessary skills, experience, and training from daily interaction with store management and outside training to develop promotability to next level
  • Assures adherence to adidas retail visual presentation guidelines
  • Implements the security procedures set forth by adidas head office including shrinkage control and safety inspections
  • As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store
  • Resolves customer complaints
  • Assists in maintaining inventory levels by communicating with the store manager regarding overages and shortages of product
  • Assists the store manager in implementing and maintaining management systems for planning, organization, controlling and auditing store operations
  • Other duties may be assigned
Knowledge, Skills and Abilities
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of an organization
  • Ability to calculate figures and amounts such as discounts, interest, commissions and percentages and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to use MS Word, Excel, Outlook and point of sale systems
  • Ability to communicate effectively in English, both written and oral
  • Ability to exercise good judgment and decision making skills
  • Excellent verbal and written communication skills
  • Ability to effectively present to moderate size groups
  • Ability to attend work in a regular and predictable manner
  • Knowledge of how to supervise others
Key Relationships
  • Consumers, peers, and key retail support functions such as marketing activations, VM, operations, vendors and support functions
Requisite Education and Experience / Minimum Qualifications
  • Matric Certificate
  • Minimum 2 years of experience in a leadership role
  • 4+ years of retail experience

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About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions
Related Career Paths
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services First-Line Supervisors of Food Preparation and Serving Workers First-Line Supervisors of Housekeeping and Janitorial Workers First-Line Supervisors of Non-Retail Sales Workers
Full Career Guide: First-Line Supervisors of Retail Sales Workers

Job Overview

Date Posted
03 Jun 2026
Location
Gauteng, South Africa
Apply on Company Site

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.
Explore First-Line Supervisors of Retail Sales Workers

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