Deputy Store Manager - Atterbury
Job Description
Ensures that overall sales and profitability goals for the store are met, provides training to all associates, assists the store manager in the development of staff in compliance with adidas retail growth objectives and supports the store's succession plan, and oversees the daily operation of the store while ensuring compliance with adidas retail policy and procedure.
Key Responsibilities- Support the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
- Assist the store manager by evaluating employees' performance on a day to day basis.
- Spot talent, potential, and training needs for the store.
- Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies.
- Perform or assist in the completion of all documentation associated with applicants, new hires, and payroll.
- Effectively use customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
- Maintain personnel files to company standards.
- Ensure adherence to all company systems and procedures.
- Maintain confidentiality of adidas retail operating information.
- Ensure compliance with legal statutes and safety guidelines in the overall management of the store and associates.
- Obtain necessary skills, experience, and training from daily interaction with store management and outside training to develop promotability to the next level.
- Adhere to adidas retail visual presentation guidelines.
- Implement security procedures set forth by adidas head office, including shrinkage control and safety inspections.
- Assist in the development of merchandising, advertising, and promotional programs to help meet sales and marketing goals.
- Resolve customer complaints.
- Assist in maintaining inventory levels by communicating with the store manager about overages and shortages of product.
- Assist the store manager in implementing and maintaining management systems for planning, organization, control, and auditing store operations.
- Perform other duties as assigned.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages, and to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
- Ability to use MS Word, Excel, Outlook, and point of sale systems.
- Ability to communicate effectively in English, both written and oral.
- Ability to exercise good judgment and decision making skills.
- Excellent verbal and written communication skills.
- Ability to effectively present to moderate sized groups.
- Ability to attend work in a regular and predictable manner.
- Knowledge of how to supervise others.
Consumers, peers, and key retail support functions such as marketing, activations, visual merchandising, operations, vendors, and support functions.
Requisite Education and Experience / Minimum Qualifications- Matric Certificate.
- Minimum 2 years of experience in a leadership role.
- 4+ years of retail experience.
About This Role
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