TRAFFIC Gauteng

Debt Solutions & Negotiation Specialist

Fidelity Services Group

Job Description

A financial services firm in South Africa is looking for a Debt Counsellor to assess consumers' financial situations, negotiate repayment terms with creditors, and develop formal repayment plans. The role requires expertise in consumer debt laws and practices to protect clients from legal actions while ensuring their debts are managed effectively. Successful candidates will provide clients with thorough financial evaluation and guidance throughout the debt management process.

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About This Role

Career insights for Bill and Account Collectors positions

Salary Benchmark

R15,648/month

R12,194 to R22,115/month

Source: WageIndicator ZAR data

Key Skills for This Role

Active Listening Speaking Persuasion Social Perceptiveness Writing

Common Technologies

Collection-Master Noble Systems Microsoft Dynamics 365 Microsoft PowerPoint 365 Relational database software ADP Accounting Solutions QuickBooks Online Oracle JD Edwards EnterpriseOne

Related Career Paths

Billing and Posting Clerks Credit Authorizers, Checkers, and Clerks Customer Service Representatives Tax Examiners and Collectors, and Revenue Agents

Full Career Guide: Bill and Account Collectors