Debriefing Manager - Transport

To manage, maintain , and optimize all vehicle-installed systems and related operational processes, ensuring accurate data flow, compliant driver behaviour , and effective coordination between technical, administrative, and operational teams. The role also drives continuous improvement initiatives that enhance efficiency, productivity, and operational reliability.

Job Category Transportation

• Manage the day-to-day operation, performance, and accuracy of all systems installed in company vehicles.
• Maintain full control of system configurations, ensuring all vehiclesoperateon correct and updated settings.
• Monitor system outputs and data quality,identifyinginconsistenciesand driving corrective action.

• Review, verify, and approve monthly system-related costs in partnership with the Admin Manager.
• Maintainaccuraterecords of system usage, installations, faults, and cost allocations.

• Track, escalation, and resolve system-related issues with internal teams and external service providers.
• Ensure quick turnaround on unresolved faults tominimiseoperational downtime.

• Coordinate and schedule new system installations across the fleet.
• Ensure installation standards and timelines are met and documented.

• Compile,analyse, and distribute exception reports related to drivingbehaviour, highlighting compliance and non-compliance.
• Conduct corrective discussions, coaching, and disciplinary action for drivers whenrequired.

• Oversee theaccuratecollection, management, and reporting of all accident-related information.
• Coordinate documentation for insurance claims to ensuretimelyprocessing and closure.

• Manage and support driver trainingprogrammesin partnership with the People Specialist.
• Track training completion and ensure drivers meet operational competency standards.

• Oversee staff responsible for capturing, processing, andmaintaininginformation used in the debriefing process.
• Ensure procedures are followedconsistentlyand that outcomes are accurately recorded.

• Proactivelyidentifyopportunities to streamline operations, reduce waste, and enhance system efficiency.
• Introducenew ideas, tools, and processes that improve data accuracy, operational performance, or workflow automation.
• Lead small-scale improvement projects and collaborate with cross-functional teams to implement innovative operational practices.
• Stay informed on best practices, technology updates, and process innovations relevant to fleet systems and operational excellence.

• Provide cross-functional operational support as needed to ensure workflow continuity and business efficiency.

• The minimum requirement is grade 12
• A tertiary qualification with Logistics/ Commercial/ Management subjects will be an advantage.

• A successful track record at management level in an operations/ distribution position is essential. This responsibility should include systems management and involvement with the expense management process.

• Thorough working knowledge of the tracking system as well as disciplinary
  procedures.
• Good interpersonal skills at management and staff level.
• Computer literacy: A good level of Computer literacy is essential in word and excel