TRAFFIC
KwaZulu-Natal
Customer Winback Specialist - Empathy-Driven Retention Pro
CXP are now part of the Huntswood Group
Job Description
A leading customer service company in KwaZulu-Natal seeks Customer Win back Advisors to engage with customers considering leaving. Candidates should have strong communication and problem-solving skills with at least 1 year of UK call centre experience in subscription-based services. This role offers performance incentives, medical insurance, and a collaborative culture. If you are passionate and ready to make a difference, apply now!
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.