TRAFFIC
Gauteng
Customer Value Maximisation Lead
Tracker South Africa
Job Description
A leading vehicle tracking company in South Africa is seeking a Customer Value Maximisation Manager to drive the Customer Value Management strategy. This role involves defining initiatives to maximize customer lifetime value and ensuring effective execution across the customer lifecycle. The ideal candidate will possess strong management experience, preferably in a Contact Centre, and will lead a team focused on enhancing customer value through data-driven insights. The position offers benefits like medical aid and a provident fund.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365