Customer Support Team Lead - Flexible Hours (Remote)

A leading payments provider in Cape Town seeks a Customer Support Team Lead to enhance service quality and customer satisfaction. You will lead a motivated team by implementing support processes, mentorship and by being the voice of customers, driving improvements across the organization. The role demands strong communication skills, project management expertise, and the ability to resolve high-impact escalations efficiently. If you are a proactive problem-solver with a passion for customer service, we invite you to join us and grow with our dynamic team.