TRAFFIC
Western Cape
Customer Support Intern: Learn, Troubleshoot, Grow in Tech
Nebula
South African Rand . ZAR 50,000 - 200,000
Job Description
A leading SaaS technology company in Cape Town is seeking a Customer Support Specialist. The successful candidate will provide timely and effective assistance to customers, handling inquiries through chat, email, and phone. The role involves troubleshooting issues, guiding users through product features, and documenting interactions for continuous improvement. Applicants should have a relevant degree in Information Technology or Telecommunications and strong problem-solving skills. The company offers a range of perks including high-spec equipment and well-being programs.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Western Cape, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.