TRAFFIC Western Cape

Customer Success Intern

Dsl Telecom

Job Description

Somerset West, South Africa Posted on 09/03/2026

Do you love technology and want to see how it powers real businesses? Are you excited to learn new software, solve problems, and help people succeed? If you're curious, eager, and ready to grow, this internship is for you.

We are looking for a motivated intern to join our Customer Success team in Somerset West, Cape Town. You'll work closely with customers, helping them use Zoho and other business solutions to reach their goals. No experience is needed - we'll provide full training. This is a chance to start your career, gain hands on skills, and grow into a full time role.

DSL Telecom is a trusted business technology partner helping companies run smarter through connectivity, voice, cloud platforms, and integrated tools that work seamlessly together. We are an award winning Zoho Premium Partner, as well as a Top Telkom Dealer, a Vox Partner in South Africa, and a Yeastar Certified Partner, positioning us perfectly to deliver end to end solutions that businesses rely on every day.

The business world isn't just changing, it's being rebuilt. Cloud is now the default, AI is becoming everyday business technology, and tighter budgets are driving demand for affordable, user friendly platforms where core systems connect seamlessly with minimal integration effort. That's exactly where DSL Telecom thrives. We help businesses adopt modern technology that simplifies operations, improves customer experience, and supports real growth.

We're a fast moving, customer obsessed team that values ownership, accountability, and continuous learning. We believe in doing brilliant work, moving with purpose, and creating a culture where people can grow their careers while making a meaningful impact. If you're motivated, curious, and ready to help shape the way businesses are being built with technology, we'd love to meet you.

What's In It for You

Hands on experience working with real customers and projects.

Learn to use one of the top SaaS platforms in the business world.

Supportive mentors and full training to help you grow.

Opportunity to develop skills that could lead to full time employment.

Build confidence, knowledge, and connections in the tech and business world.

What You'll Do in Your Internship

Help customers get started and succeed with Zoho and DSL Telecom solutions.

Assist with training, tutorials, and problem solving to improve customer experience.

Collaborate with the Sales, Marketing, and Implementation teams to ensure customer success.

Learn to track accounts, spot challenges, and suggest smarter solutions.

Continuously improve your skills through training, self learning, and hands on projects.

What We're Looking For in a Customer Success Intern

Curious about technology and how businesses use it to grow.

Friendly, patient, and excited to learn and teach others.

Strong communicator with a positive, solution focused attitude.

Self motivated, reliable, and ready to take initiative.

Studying or qualified in Business, Software Engineering, Business Analysis, or related fields. (Beneficial but not mandatory)

Requirements

You will need to be based in the Somerset West or surrounding area. You'll need to be in DSL Telecom's office in Somerset West daily so we are open to local candidates only!

Schedule
  • 8 hours per day, Monday to Friday

If you're ready to kickstart your career, learn fast, and grow with a company that invests in its people, this internship is your opportunity to shine at DSL Telecom with a real path to full time employment.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
25 Mar 2026
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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