TRAFFIC Western Cape

Customer Services Associate

Uniting Holding
South African Rand . ZAR 50,000 - 200,000

Job Description

Customer Service Associate

(Accommodation & Character Development Provided)

Job Summary

We are seeking a friendly, reliable, and customer-focused Customer Service Associate to join our team. The ideal candidate will assist customers with inquiries, provide product and service information, and ensure a positive customer experience. This role also offers accommodation and structured character development programs to support personal and professional growth.

Key Responsibilities
  • Greet and assist customers in a professional and courteous manner
  • Respond to customer inquiries in person
  • Provide accurate information about products and services
  • Process orders, payments, and returns
  • Work collaboratively with team members to meet service goals
  • Uphold company values and maintain a positive work environment
Qualifications & Requirements
  • High school diploma or equivalent (additional certification is an advantage)
  • Strong communication and interpersonal skills
  • Problem-solving abilities and attention to detail
  • Basic computer knowledge
  • Positive attitude and willingness to learn
What We Offer
  • Free/Subsidized Accommodation
  • Competitive salary
  • On-the-job training
  • Career advancement opportunities
  • Structured Character Development Program (leadership skills, communication training, teamwork, integrity building)
  • Supportive and inclusive work environment
  • Personal Attributes We Value
  • Honesty and integrity
  • Team spirit
  • Professional appearance and conduct
  • Adaptability and resilience
  • Strong work ethic

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
12 Mar 2026
Salary
South African Rand . ZAR 50,000 - 200,000
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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