TRAFFIC
KwaZulu-Natal
Customer Service Team Leader: Drive Performance & Coaching
CXP are now part of the Huntswood Group
South African Rand . ZAR 200,000 - 300,000
Job Description
A leading customer service firm in KwaZulu-Natal seeks a Team Leader to drive superior customer service. The role involves managing KPIs, team motivation, and HR matters, while ensuring a consistent employee experience aligned with company values. Candidates should have at least 2 years of experience in an international call center and possess strong problem-solving skills. This is an opportunity to lead a team and implement ongoing improvements in service delivery.
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
KwaZulu-Natal, South Africa