Customer Service Team Lead: KPI, Coaching & Ops

A leading medical device company in Johannesburg seeks a Customer Service Supervisor to manage a team of service representatives and specialists. Responsibilities include overseeing daily activities, processing orders, resolving disputes, and developing team performance. The ideal candidate will have strong interpersonal skills, 4 years of experience in a customer-facing role, and knowledge of ERP systems. This position offers a dynamic work environment with opportunities for growth and development.