Customer Service Representative - On-Site

Salary: R20,000 - R25,000 per month + Benefits

We are looking for German-speaking Customer Service Representatives to join an international team in Umhlanga.

This role involves supporting customers in a 24/7 operational environment, delivering high-quality service and ensuring customer satisfaction.

24/7 rotating shifts

Flexibility required for night shifts, weekends, and public holidays

Provide customer support via phone, email, and chat

Handle inquiries, complaints, and service-related issues

Ensure accurate documentation of cases

Maintain service quality and performance standards

Deliver a positive and professional customer experience

Fluent German (C1-C2)

Good command of English (B2+)

Strong communication and problem-solving skills

Willingness to work rotational 24/7 shifts

1x local flight to Durban prior to start date

20 nights of accommodation covered (at a location selected by the company)

Competitive monthly salary: R20,000 - R25,000

International work environment

If you are customer-focused and ready for an exciting international opportunity in South Africa, this could be your next career move!