TRAFFIC KwaZulu-Natal

Customer Service Representative - German + English

Cbtalents

Job Description

Relocation Support:

1x local flight to Durban prior to start date

20 nights accommodation covered

Requirements:

Fluency in German and English

Strong customer service skills and adaptability to shift work

Key Responsibilities:
  • Handle customer inquiries for an online retail client via phone, email, and chat
  • Resolve issues in line with company guidelines and KPIs
  • Provide excellent service to maintain customer satisfaction

Competitive salary with benefits

Accommodation and local travel support included

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
21 Mar 2026
Location
KwaZulu-Natal, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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