TRAFFIC Eastern Cape

Customer Service Representative

Bidvest New Zealand Limited

Job Description

Are you a people person with a passion for providing top-notch customer support? Do you thrive in a lively, dynamic environment? If so, we want you to be our next Customer Service Representative!

Our goal is to make every interaction with our customers a delightful experience. We're looking for someone who not only has excellent communication skills but also knows how to inject some fun and positivity into every conversation.

As a Customer Service Representative, you'll be the friendly face and voice of our company, assisting customers with inquiries, resolving issues, and ensuring they leave with a smile on their face. Whether it's answering questions, troubleshooting problems, or simply brightening someone's day, you'll be at the forefront of creating memorable interactions.

The roster will require you to work weekends with varied starting times, some early mornings are required (6am start).

Requirements
  • Excellent communication skills, both written and verbal.
  • A positive attitude and a genuine desire to help others.
  • Ability to think on your feet and adapt to various situations.
  • Resilience to handle challenging customer interactions and maintain composure under pressure.
  • Previous customer service experience is a must!

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
11 May 2026
Location
Eastern Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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