TRAFFIC
Western Cape
Customer Service Pro: Growth & High-Volume Support
Lead Capital Group
South African Rand . ZAR 50,000 - 200,000
Job Description
A dynamic customer service company is seeking a highly motivated Customer Service Representative in Cape Town. This role involves serving as the primary contact for customer inquiries, managing high-volume accounts, and resolving issues efficiently. The ideal candidate will have customer service experience, proficiency with ticketing systems like Freshdesk or Zendesk, and strong communication skills. Opportunities for career advancement exist for those who excel in building relationships and enhancing the customer experience.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Western Cape, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.