TRAFFIC Western Cape

Customer Onboarding & Training Specialist (Marketing Tech)

Hire Hangar

Job Description

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.

Customer Onboarding & Training Specialist (Marketing Tech) About the Role

We're hiring a Customer Onboarding & Training Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you'll guide customers from their first login to becoming confident users. You'll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

This role is ideal for someone who has worked in marketing operations or customer success, is comfortable with SQL and Python, and enjoys teaching others how to use new tools.

Key Responsibilities
  • Deliver customer onboarding and training programs for enterprise clients.
  • Lead workshops and cohorts that help teams master workflows.
  • Translate technical concepts into clear, practical guidance for marketing users.
  • Build and refine enablement playbooks to ensure long term adoption.
  • Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).
Requirements
  • 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
  • Strong hands on experience with HubSpot or other CRM/automation platforms.
  • Proficiency in SQL and Python (required).
  • Strong communication skills and experience running client facing training or workshops.
  • Understanding of SEO and content marketing.
  • Passion for teaching, enabling, and helping clients succeed.
Why You'll Love This Role
  • Work directly with enterprise marketing teams at top global companies.
  • Grow your expertise in workflow automation and AI driven tools.
  • Be part of a fast growing tech company with exciting opportunities ahead.
  • Play a key role in helping modern marketing teams adopt cutting edge technology.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
08 Apr 2026
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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